Route Supervisor - Safety-Driven Dispatch & Team Coaching

Emterra Environmental USA; Port Huron (MI); On-site; USD 52,000 - 76,000; Full time

Job summary

Emterra Environmental USA is seeking a Route Supervisor to oversee daily performance of union-represented drivers and loaders, ensuring routes are completed safely, on time, and in compliance with the CBA and company policies. The role provides coaching and oversight to field staff.

You will monitor progress with GeoTab/Navusoft, conduct pre-trip safety meetings, support onboarding, respond to issues, and coordinate with maintenance, dispatch, and customer service to meet contractual obligations

Qualifications

• High school diploma or GED required.
• 2–5 years experience in waste hauling, logistics, or transportation.
• Supervisory experience in a union environment preferred.
• CDL Class B or A preferred or required per policy.
• Knowledge of CBA terms and grievance procedures.

Responsibilities

• Oversee daily performance of union-represented drivers and loaders.
• Monitor route progress using GeoTab, Navusoft, or other route management software.
• Ensure routes are completed on time, safely, and per agreements.
• Conduct daily ride-alongs and pre/post-trip inspections.
• Support onboarding and ensure DOT/OSHA compliance.
• Respond to service issues and customer complaints promptly and professionally.
• Coordinate with Maintenance for vehicle safety and repairs.
• Maintain records of time, attendance, performance, incidents, and discipline.
• Administer coaching and discipline per the CBA.
• Participate in grievance discussions and assist in labor issue resolution.
• Work with dispatch, customer service, and maintenance to meet operational needs.

Skills

Communication skills

Leadership

Problem-solving

Route management familiarity

Microsoft Office

Education

High school diploma or GED

Tools

GeoTab

Navusoft

Job description

Emterra Environmental USA is seeking a Route Supervisor to oversee daily performance of union-represented drivers and loaders, ensuring routes are completed safely, on time, and in compliance with the CBA and company policies. The role provides coaching and oversight to field staff.

You will monitor progress with GeoTab/Navusoft, conduct pre-trip safety meetings, support onboarding, respond to issues, and coordinate with maintenance, dispatch, and customer service to meet contractual obligations