Dispatch Supervisor: Route Optimization & Driver Coaching

International Executive Service Corps; San Francisco (CA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Paid time off

Health and wellness benefits

Retirement plans

Employee Assistance Program

Educational assistance

Commuting benefits

Job summary

An environmental resource management company in San Francisco is seeking a Dispatch Supervisor to oversee day-to-day collection services and enhance customer satisfaction. Responsibilities include coaching drivers, managing attendance, and analyzing routing adjustments. Candidates should possess supervisory experience, valid Driver's License, and be able to attain a Commercial Class A or B license. The company values sustainability and offers competitive benefits, such as health coverage and retirement plans.

Qualifications

• High school diploma or GED required.
• Bachelor's degree preferred.
• Experience supervising non-exempt working operations.
• Must possess a valid Driver's License.

Responsibilities

• Supervise collection services routing.
• Coach drivers on DriveCam incidents.
• Manage attendance issues with drivers.
• Analyze routes and implement changes.
• Address customer inquiries and complaints.

Skills

Supervisory techniques

Employee training

Resource allocation

Planning

Budgeting

Education

High school diploma or GED

Bachelor's degree

Tools

RouteWare application

Commercial Class A or B license

Job description

An environmental resource management company in San Francisco is seeking a Dispatch Supervisor to oversee day-to-day collection services and enhance customer satisfaction. Responsibilities include coaching drivers, managing attendance, and analyzing routing adjustments. Candidates should possess supervisory experience, valid Driver's License, and be able to attain a Commercial Class A or B license. The company values sustainability and offers competitive benefits, such as health coverage and retirement plans.