Route Service Supervisor: Training, Growth & Leadership

UniFirst; United States; On-site; USD 43,000 - 65,000; Full time

Benefits offered by this job

401K with Company Match

Profit Sharing

Health Insurance

Employee Assistance Program

Life Insurance

Paid Time Off

Direct Payroll Deposit

Tuition Reimbursement

30% Employee Discount

Employee Referral Bonuses

Job summary

UniFirst is seeking a Route Service Supervisor to lead a team of Route Service Representatives delivering to multiple customers, from small businesses to large corporate locations. This entry-level management role offers growth opportunities and a no nights or weekends culture.

You will oversee training, respond to service requests, negotiate renewals, and build strong customer relationships while supporting the broader leadership team in delivering exceptional service and programs.

Qualifications

• High school diploma or GED; some college a plus.
• 21 years of age.
• Valid non-commercial driver's license in the state of residence.
• Reliable transportation.
• Must meet pre-employment DOT physical requirements.
• Physically capable of lifting up to 50 pounds.
• Communication and language skills; basic computer proficiency.
• Prior leadership, customer service, route sales, delivery or entrepreneurial experience preferred.

Responsibilities

• Oversee training and development of a team of Route Service Representatives.
• Respond to service requests.
• Negotiate customer contract renewals.
• Build strong relationships with customers and the route team.
• Collaborate with leadership to deliver top customer service and product programs.
• Provide route coverage when a Route Service Representative is sick or on vacation.

Skills

Leadership

Customer service

Team management

Relationship management

Communication

Education

High school diploma or GED

Job description

UniFirst is seeking a Route Service Supervisor to lead a team of Route Service Representatives delivering to multiple customers, from small businesses to large corporate locations. This entry-level management role offers growth opportunities and a no nights or weekends culture.

You will oversee training, respond to service requests, negotiate renewals, and build strong customer relationships while supporting the broader leadership team in delivering exceptional service and programs.