Route Service Supervisor: Growth & Training, No Nights

UniFirst; Nashua (NH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401K with Company Match

Profit Sharing

Health Insurance

Employee Assistance Program

Life Insurance

Paid Time Off

Direct Payroll Deposit

Tuition Reimbursement

30% Employee Discount

Employee Referral Bonuses

Job summary

UniFirst in Nashua, NH is seeking a Route Service Supervisor to oversee a team of Route Service Representatives delivering to multiple customers daily. This entry-level management role focuses on training, supporting the team, and ensuring excellent service and loyalty.

You will respond to service requests, negotiate renewals, and build strong customer relationships while collaborating with other leaders to deliver the best programs.

Qualifications

• High school diploma or GED (some college is a plus).
• Ability to lead a team and develop Route Service Representatives.
• Strong customer service and relationship skills.
• Comfort with basic computer use and reporting.

Responsibilities

• Oversee training and development of a team of Route Service Representatives.
• Respond to service requests and ensure timely resolutions.
• Negotiate customer contract renewals.
• Build strong relationships with customers and team.
• Collaborate with leadership to provide best customer service and programs.
• Provide route coverage when reps are unavailable to monitor performance and satisfaction.

Skills

Team leadership

Customer service

Relationship building

Negotiation

Communication

Problem solving

Education

High school diploma or GED

Tools

Basic computer proficiency

Job description

UniFirst in Nashua, NH is seeking a Route Service Supervisor to oversee a team of Route Service Representatives delivering to multiple customers daily. This entry-level management role focuses on training, supporting the team, and ensuring excellent service and loyalty.

You will respond to service requests, negotiate renewals, and build strong customer relationships while collaborating with other leaders to deliver the best programs.