Route Service Specialist — Laundry Delivery & Customer Care

Citycleanandsimple; Oelwein (IA); Hybrid; USD 30,000 - 34,000; Full time

Job summary

CITY Laundering Co in Oelwein, IA is seeking a Route Service Representative to manage delivery routes and serve customers with reliability. You’ll load and unload laundry, ensure on-time deliveries, and build strong customer relationships while upholding high service standards.

The role requires early起 start, a clean driving record, and 25+ years of age. You’ll work with a team to maintain safety and efficiency across daily routes.

Qualifications

• Clean driving record and valid driver’s license required.
• 1-2 years of job-related and/or customer service experience preferred.
• Must be 25 years of age or older.
• Maintain regular and reliable attendance. Start time: 5:00 AM.
• Employment offers are contingent upon successful background check and drug screening.

Responsibilities

• Fill in for or assist on any of our 17 service routes as needed.
• Provide prompt, friendly, and effective customer service.
• Load and unload delivery trucks with clean and soiled laundry.
• Deliver products accurately and on time to customer locations.
• Maintain customer satisfaction and professional relationships.
• Manage route efficiency while following all safety standards.
• Communicate positively with customers, potential customers, and coworkers.
• Load and organize invoices, paperwork, bags, and garments.
• Maintain account appearance and equipment as needed.

Skills

Clean driving record

Valid driver's license

Customer service experience

Punctual attendance

Safety awareness

Job description

CITY Laundering Co in Oelwein, IA is seeking a Route Service Representative to manage delivery routes and serve customers with reliability. You’ll load and unload laundry, ensure on-time deliveries, and build strong customer relationships while upholding high service standards.

The role requires early起 start, a clean driving record, and 25+ years of age. You’ll work with a team to maintain safety and efficiency across daily routes.