Route Representative

Citycleanandsimple

Oelwein (IA)

Hybrid

USD 30,000 - 34,000

Full time

10 hours ago

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Job summary

CITY Laundering Co in Oelwein, IA is seeking a Route Service Representative to manage delivery routes and serve customers with reliability. You’ll load and unload laundry, ensure on-time deliveries, and build strong customer relationships while upholding high service standards.

The role requires early起 start, a clean driving record, and 25+ years of age. You’ll work with a team to maintain safety and efficiency across daily routes.

Qualifications

Clean driving record and valid driver’s license required.
1-2 years of job-related and/or customer service experience preferred.
Must be 25 years of age or older.
Maintain regular and reliable attendance. Start time: 5:00 AM.
Employment offers are contingent upon successful background check and drug screening.

Responsibilities

Fill in for or assist on any of our 17 service routes as needed.
Provide prompt, friendly, and effective customer service.
Load and unload delivery trucks with clean and soiled laundry.
Deliver products accurately and on time to customer locations.
Maintain customer satisfaction and professional relationships.
Manage route efficiency while following all safety standards.
Communicate positively with customers, potential customers, and coworkers.
Load and organize invoices, paperwork, bags, and garments.
Maintain account appearance and equipment as needed.

Skills

Clean driving record

Valid driver's license

Customer service experience

Punctual attendance

Safety awareness

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Route Representative

Full Time City Laundering Company, Oelwein, IA, US

30+ days ago Requisition ID: 1475

Salary Range: $22.00 To $25.00 Hourly

Route Service Representative

Department: Service
Reports To: District Manager
Location: Oelwein
FLSA Status: Non-Exempt
Salary Grade:$22-$25 per hour

Route Service Representative

Department: Service
Reports To: District Manager
Location: Oelwein
FLSA Status: Non-Exempt
Salary Grade:$22-$25 per hour

POSITION OVERVIEW

Many of our CITY team members began their careers in Service roles like this one. The Route Service Representative role is a hands-on, customer-facing position that plays a key role in our daily operations.

In this position, you’ll be responsible for delivering clean products to customers, collecting soiled items, and ensuring routes run safely and efficiently. You’ll build strong relationships with customers, maintain high service standards, and help represent CITY positively in the field.

This role requires reliability, attention to detail, and a commitment to customer satisfaction. You’ll work closely with your Route Supervisor and teammates to ensure smooth daily operations and excellent service.

KEY RESPONSIBILITIES

Fill in for or assist on any of our 17 service routes as needed
Provide prompt, friendly, and effective customer service
Load and unload delivery trucks with clean and soiled laundry
Deliver products accurately and on time to customer locations
Maintain customer satisfaction and professional relationships
Manage route efficiency while following all safety standards
Communicate positively with customers, potential customers, and coworkers
Maintain strong product knowledge (pricing types, colors, sizing, inventory control, availability, and product application)
Properly load trucks, including organization of invoices, paperwork, bags, and garments
Maintain account appearance (rails, hanger racks, repair bags, lockers)
Communicate truck maintenance needs promptly (repairs, preventative maintenance, cleanliness, accidents)
Drive a commercial motor vehicle for up to 10 hours per day
Lift up to 60 pounds on a frequent basis
Maintain hygienically clean standards through proper garment handling
Perform other duties as assigned
Maintain regular and reliable attendance

Qualifications

Clean driving record and valid driver’s license required
1-2 years of job-related and/or customer service experience preferred
Must be 25 years of age or older
Maintain regular and reliable attendance. Start time: 5:00 AM
Employment offers are contingent upon successful completion of a background check and drug screening.
For physical requirements, see Attachment A

Working Conditions

This position operates in a professional office and field environment and routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

While this role includes periods of sedentary work, some filing, lifting, bending, and standing may be required. Employees must be able to perform essential functions as outlined.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job duties.

Equal Opportunity Statement

CITY Laundering Co is an equal opportunity employer and does not discriminate against otherwise qualified applicants based on race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability, handicap, or veteran status.

Employment offers are contingent upon successful completion of a background check and drug screening.

Disclaimer

The statements in this job description describe the general nature and level of work performed. They are not intended to be an exhaustive list of all duties, responsibilities, and skills.

Employees may be required to perform additional tasks as business needs require.

Attachment A - Physical Job Requirements

Physical Job Functions