Route Service Pro: No Nights, Weekly Route Upsell Growth

UniFirst; Little Rock (AR); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

RRSP with company match

Profit sharing

Health insurance

Life insurance

Paid time off

Employee discounts

Tuition reimbursement

Training program

Job summary

UniFirst Canada is seeking a Route Service Representative to manage assigned routes, delivering and picking garments and products daily while building strong customer relationships. You will support daily operations, ensure on-time service, and identify upselling opportunities to grow earnings.

The role emphasizes safety, independence, and a consistent Monday–Friday daytime schedule on a single route with the same customers weekly.

Qualifications

• Driver's License & Safe Driving Record: Must be at least 21 years of age and possess and maintain a valid Québec Class 5 driver's license, a clean driving record, and reliable transportation.
• Educational Requirements: High school diploma or CAEC is required.
• Strong Customer Service Skills: Ability to work independently while maintaining a team-oriented mindset and providing excellent customer service.
• Relevant Experience: Prior experience in customer service, route sales, or delivery, roles is a plus!
• Tech-Savvy: Comfortable using and learning new technologies to enhance operational efficiency and improve customer experience.
• Physical Stamina: Capable of lifting, carrying, and pushing up to 50 lbs., with the ability to remain on your feet for extended periods.

Responsibilities

• Manage an Assigned Route: Serve as the primary point of contact for customers, delivering and picking garments and products daily.
• Support Daily Operations: Assist our service team by loading and unloading route trucks, ensuring each day begins with accuracy and efficiency.
• Deliver Consistent, Reliable Service: Ensure on-time, accurate deliveries and returns while maintaining strong customer satisfaction.
• Grow Customer Relationships: Build rapport with customers, address service needs, and introduce new garments and products to enhance their experience.
• Drive Sales Growth: Identify upselling opportunities and grow your route, increasing your earning potential.
• Represent UniFirst on the Road: Operate a company walk-in truck along designated routes, delivering exceptional service, prioritizing safety at all times, and reinforcing strong customer relationships.
• Engage in a Physically Active Role: Work across both indoor and outdoor environments that require energy, attention to detail, and a commitment to safety.
• Contribute to Service Excellence: Troubleshoot service issues, manage inventory, and ensure compliance with safety standards.
• Maintain a Predictable Schedule: Monday–Friday daytime hours with no nights, weekends – servicing the same route and customers each week to build consistency and trust.

Skills

Customer service

Time management

Sales upselling

Dependability

Problem solving

Professional communication

Safety awareness

Education

High school diploma or CAEC

Job description

UniFirst Canada is seeking a Route Service Representative to manage assigned routes, delivering and picking garments and products daily while building strong customer relationships. You will support daily operations, ensure on-time service, and identify upselling opportunities to grow earnings.

The role emphasizes safety, independence, and a consistent Monday–Friday daytime schedule on a single route with the same customers weekly.