Route Service Manager - Lead Growth & Customer Success

UniFirst Corporation; El Paso (TX); On-site; USD 55,000 - 71,000; Full time

Benefits offered by this job

401K with Company Match

Profit Sharing

Health Insurance

Employee Assistance Program

Life Insurance

Paid Time Off

Direct Payroll Deposit

Tuition Reimbursement

30% Employee Discount

Employee Referral Bonuses

Job summary

UniFirst Corporation seeks a Route Service Manager to recruit, train, and lead a team of Route Service Representatives and Supervisors responsible for delivering to multiple customers daily.

You will build strong customer relationships, collaborate with location management, and negotiate contract renewals to drive satisfaction, growth, and profitability for your location. Must be able to lift up to 50 pounds and meet DOT requirements.

Qualifications

• Business savvy with profit growth and customer satisfaction.
• Strong leadership and customer relationship skills.
• Ability to train, coach and lead a team.
• Experience driving customer contract renewals.

Responsibilities

• Oversee recruiting, training, and development of Route Service Representatives and Route Service Supervisors.
• Build relationships with customers and elevate team performance in customer satisfaction.
• Collaborate with location management to deliver the best service and programs.
• Negotiate customer contract renewals.

Skills

Business savvy

Relationship management

Team leadership

MS Office

Problem solving

Negotiation

Coaching

Lifting 50 pounds

Driver's license

DOT physical

21 years old

Education

High School Diploma or GED

Bachelor’s degree preferred

Tools

MS Office

Job description

UniFirst Corporation seeks a Route Service Manager to recruit, train, and lead a team of Route Service Representatives and Supervisors responsible for delivering to multiple customers daily.

You will build strong customer relationships, collaborate with location management, and negotiate contract renewals to drive satisfaction, growth, and profitability for your location. Must be able to lift up to 50 pounds and meet DOT requirements.