Route Service Leader: Growth, Training & Satisfaction

UniFirst Corporation; Indianapolis, Northern (IN, KY); Hybride; USD 60 000 - 80 000; Plein temps

Avantages offerts par ce poste

401K with Company Match

Profit Sharing

Health Insurance

Employee Assistance Program

Life Insurance

Paid Time Off

Direct Payroll Deposit

Tuition Reimbursement

30% Employee Discount

Employee Referral Bonuses

Résumé du poste

UniFirst Corporation is seeking a Route Service Manager to lead a team delivering to multiple customer locations daily. You will recruit, train, and guide Route Service Supervisors and Representatives to drive customer satisfaction, growth, and profitability for the location.

You will build strong customer relationships, collaborate with location management, and negotiate contract renewals while ensuring high service levels and efficient operations.

Qualifications

• Business savvy with ability to grow profits and customer satisfaction.
• Results-driven relationship manager who can support the team and customers.
• Ability to coach, train and lead a team of Route Service staff.

Responsabilités

• Oversee recruitment, training, and development of Route Service Representatives and Supervisors.
• Build strong relationships with customers and elevate satisfaction.
• Collaborate with location management to deliver best service and programs.
• Negotiate customer contract renewals.

Connaissances

Team leadership

Customer relationship mgmt

Negotiation

Problem solving

Communication

MS Office

Formation

High School Diploma or GED – Bachelor's preferred

Outils

MS Office

Description du poste

UniFirst Corporation is seeking a Route Service Manager to lead a team delivering to multiple customer locations daily. You will recruit, train, and guide Route Service Supervisors and Representatives to drive customer satisfaction, growth, and profitability for the location.

You will build strong customer relationships, collaborate with location management, and negotiate contract renewals while ensuring high service levels and efficient operations.