Route Service Growth Manager

UniFirst Corporation; Austin (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

401K with Company Match

Profit Sharing

Health Insurance

Employee Assistance Program

Life Insurance

Paid Time Off

Direct Payroll Deposit

Tuition Reimbursement

30% Employee Discount

Employee Referral Bonuses

Job summary

UniFirst Corporation is seeking a Route Service Manager to recruit and lead a team delivering to diverse customers across the Austin area. You will drive customer satisfaction, growth, and profitability for your location, while overseeing recruiting, training, and development of Route Service Representatives and Supervisors.

The role emphasizes building strong customer relationships, collaborating with local management, and negotiating renewals to sustain long-term partnerships.

Qualifications

• Business-savvy individual who can grow profit and customer satisfaction.
• Results-driven leader who supports the team and customers.
• Ability to coach, train, and lead a Route Service team.
• Valid non-commercial driver’s license and DOT pre-employment requirements.

Responsibilities

• Oversee recruiting, training, and development of Route Service Representatives and Supervisors.
• Build relationships with customers and elevate customer satisfaction.
• Collaborate with location management to deliver best service and programs.
• Negotiate contract renewals with customers.

Skills

Leadership

Customer service

Communication

Problem solving

Negotiation

MS Office

Team coaching

Relationship management

Education

High School Diploma or GED

Bachelor’s degree preferred

Tools

MS Office

Job description

UniFirst Corporation is seeking a Route Service Manager to recruit and lead a team delivering to diverse customers across the Austin area. You will drive customer satisfaction, growth, and profitability for your location, while overseeing recruiting, training, and development of Route Service Representatives and Supervisors.

The role emphasizes building strong customer relationships, collaborating with local management, and negotiating renewals to sustain long-term partnerships.