Route Sales Pro - Upsell & Service Expert

Alsco Inc; Houston (TX); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, Vision

FSA/HSA

Life Insurance

Paid Vacation & Holidays

EAP

Job summary

Alsco Uniforms in Houston is seeking a Route Sales Representative to support service departments through up-selling, cross-selling, and delivering excellent customer service on assigned routes. You will report to the District Manager and engage with decision-makers, maintain accounts, and ensure accurate route documentation.

Responsibilities include upselling services, managing payments, coordinating with sales teams, and performing daily vehicle checks.

Qualifications

• Two years of relevant experience in sales, customer service, delivery, or public facing work.
• Excellent verbal and written communication skills in English, comprehend and follow direction.
• Have and maintain a valid Driver's License, CDL when applicable, and be 21 years or older.
• Maintain a driving record free of chargeable accidents, speeding, safety or other violations.

Responsibilities

• Prospect and engage new customers within assigned routes, referring qualified leads to the Sales Department.
• Provide outstanding customer service to build loyalty and strong relationships.
• Communicate with decision-makers and proactively resolve service concerns.
• Follow Service SOPs for installations, deliveries, and account management.
• Maintain accurate inventories, route books, and customer files.
• Handle customer payments, credits, and change orders accurately.
• Monitor accounts and report customer feedback or competitive activity.
• Upsell services, promote products, and refer leads to Sales Consultants.
• Conduct daily vehicle inspections and maintain truck cleanliness.
• Load/unload products and move carts up to 500 lbs. and lift up to 75 lbs.
• Ensure compliance with company policies, safety standards, and dress code.
• Collaborate with service, sales, and operations teams as a reliable relief driver.

Skills

Excellent communication

Driver's License

CDL when applicable

Public facing work

Sales/customer service experience

Job description

Alsco Uniforms in Houston is seeking a Route Sales Representative to support service departments through up-selling, cross-selling, and delivering excellent customer service on assigned routes. You will report to the District Manager and engage with decision-makers, maintain accounts, and ensure accurate route documentation.

Responsibilities include upselling services, managing payments, coordinating with sales teams, and performing daily vehicle checks.