Route Relief Driver: Delivery, Service & Upsell Pro

Alsco Uniforms; Cincinnati (OH); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

401 K Plan with Company Match

Medical, Dental, Vision, and FSA/HSA

Life Insurance, Disability Insurance

Vacation, Sick Time, Holidays

Employee Assistance Program (EAP)

Job summary

Alsco Uniforms is seeking a Route Relief Utility Driver in Cincinnati, OH to support service departments and deliver exceptional customer experiences on assigned routes. You will upsell services, maintain routes, and collaborate with service, sales, and operations teams while ensuring safety and accuracy in all tasks.

The role requires a valid driver's license (CDL as applicable), 21+ years old, and at least two years in sales or customer-facing roles.

Qualifications

• Valid driver's license; CDL when applicable.
• Two years of relevant experience in sales, customer service, delivery, or public facing work.
• Excellent verbal and written communication in English.

Responsibilities

• Deliver products and pick up soiled linens on assigned routes safely and on time.
• Provide outstanding customer service to build loyalty and strong relationships.
• Communicate with decision-makers and proactively resolve service concerns.
• Follow Service SOPs for installations, deliveries, and account management.
• Maintain accurate inventories, route books, and customer files.
• Handle customer payments, credits, and change orders accurately.
• Monitor accounts and report customer feedback or competitive activity.
• Upsell services, promote products, and refer leads to Sales.
• Conduct daily vehicle inspections and maintain truck cleanliness.
• Load/unload products and move carts up to 500 lbs. and lift up to 75 lbs.
• Ensure compliance with company policies, safety standards, and dress code.
• Collaborate with service, sales, and operations teams as a reliable relief driver.

Skills

Valid Driver's License

CDL when applicable

21+ years old

Customer service

English communication

Job description

Alsco Uniforms is seeking a Route Relief Utility Driver in Cincinnati, OH to support service departments and deliver exceptional customer experiences on assigned routes. You will upsell services, maintain routes, and collaborate with service, sales, and operations teams while ensuring safety and accuracy in all tasks.

The role requires a valid driver's license (CDL as applicable), 21+ years old, and at least two years in sales or customer-facing roles.