Route Relief Driver: Customer-Centric Linen Delivery

Alsco-Uniforms-6; Cincinnati (OH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401 K Plan with Company Match

Medical, Dental, Vision, and FSA/HSA

Life Insurance, Disability Insurance

Vacation, Sick Time, Holidays

Employee Assistance Program (EAP)

Job summary

Alsco Uniforms in Cincinnati, OH is seeking a Route Relief Utility Driver to support service departments by delivering products, picking up soiled linens, and upselling services. You will report to the District Manager and work with service, sales, and operations teams.

Requirements include a valid driver's license (CDL when applicable), 21+ years old, and at least two years in sales, customer service, or delivery. Excellent English communication is essential.

Qualifications

• Must have a valid driver's license and be 21 years or older.
• Two years of relevant experience in sales, customer service, delivery, or public facing work.
• Excellent verbal and written communication skills in English.
• CDL when applicable.

Responsibilities

• Deliver products and pickup soiled linens on assigned routes safely and on time.
• Provide outstanding customer service to build loyalty and strong relationships.
• Communicate with decision-makers and proactively resolve service concerns.
• Follow Service SOPs for installations, deliveries, and account management.
• Maintain accurate inventories, route books, and customer files.
• Handle customer payments, credits, and change orders accurately.
• Upsell services, promote products, and refer leads to Sales.
• Conduct daily vehicle inspections and maintain truck cleanliness.
• Load/unload products and move carts up to 500 lbs. and lift up to 75 lbs.
• Ensure compliance with company policies, safety standards, and dress code.
• Collaborate with service, sales, and operations teams as a reliable relief driver.

Skills

Valid Driver's License

CDL when applicable

Customer service

Sales

Communication

English proficiency

Job description

Alsco Uniforms in Cincinnati, OH is seeking a Route Relief Utility Driver to support service departments by delivering products, picking up soiled linens, and upselling services. You will report to the District Manager and work with service, sales, and operations teams.

Requirements include a valid driver's license (CDL when applicable), 21+ years old, and at least two years in sales, customer service, or delivery. Excellent English communication is essential.