Route Relief Driver: Customer‑Centric Delivery Pro

Alsco Uniforms; Florence (OR); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

401 K Plan with Company Match

Medical, Dental, Vision, and FSA/HSA

Life Insurance, Disability Insurance

Vacation, Sick Time, Holidays

Employee Assistance Program (EAP)

Job summary

Alsco Uniforms in Oregon seeks a Route Relief Utility Driver to support service departments by delivering products, picking up linens, and providing exceptional customer service on routes in Florence. You will upsell services and coordinate with sales while ensuring safety and policy adherence.

The role requires a valid driver's license (CDL if applicable), clean driving record, and at least two years in sales, customer service, or delivery.

Qualifications

• Valid driver’s license; CDL when applicable; 21+ years old.
• Driving record free of chargeable accidents or violations.
• Excellent verbal and written communication in English.
• Two years of relevant experience in sales, customer service, delivery, or public facing work.
• Support for other service team members when required.

Responsibilities

• Deliver products and pick up soiled linens on assigned routes safely and on time.
• Provide outstanding customer service to build loyalty and strong relationships.
• Communicate with decision-makers and resolve service concerns proactively.
• Follow SOPs for installations, deliveries, and account management.
• Maintain inventories, route books, and customer files accurately.
• Handle customer payments, credits, and change orders accurately.
• Monitor accounts and report customer feedback or competitive activity.
• Upsell services, promote products, and refer leads to Sales.
• Conduct daily vehicle inspections and maintain truck cleanliness.
• Load/unload products and move carts up to 500 lbs.; lift up to 75 lbs.
• Ensure compliance with policies, safety standards, and dress code.
• Collaborate with service, sales, and operations teams as a relief driver.

Skills

Communication

Customer Service

Education

High School or better

Job description

Alsco Uniforms in Oregon seeks a Route Relief Utility Driver to support service departments by delivering products, picking up linens, and providing exceptional customer service on routes in Florence. You will upsell services and coordinate with sales while ensuring safety and policy adherence.

The role requires a valid driver's license (CDL if applicable), clean driving record, and at least two years in sales, customer service, or delivery.