Route Relief Driver: Deliveries, Service & Upsell

Alsco; Chicago (IL); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

401 K Plan with Company Match

Medical, Dental, Vision, and FSA/HSA

Life Insurance, Disability Insurance

Vacation, Sick Time, Holidays

Employee Assistance Program (EAP)

Job summary

Alsco Uniforms in Chicago, IL is seeking a Route Relief Utility Driver to support service departments by delivering products and picking up soiled linens on assigned routes. You will provide outstanding customer service, communicate with decision-makers, resolve concerns, and upsell services to drive growth.

The role reports to the District Manager and requires a valid driver’s license, 21+ years old, and 2 years of related experience.

Qualifications

• Two years of relevant experience in sales, customer service, delivery, or public facing work.
• Have and maintain a valid Driver's License and be 21 years or older.
• Maintain a driving record free of chargeable accidents, speeding, safety or other violations.

Responsibilities

• Deliver products and pick up soiled linens on assigned routes safely and on time.
• Provide outstanding customer service to build loyalty and strong relationships.
• Communicate with decision-makers and proactively resolve service concerns.
• Follow Service SOPs for installations, deliveries, and account management.
• Maintain accurate inventories, route books, and customer files.
• Handle customer payments, credits, and change orders accurately.
• Monitor accounts and report customer feedback or competitive activity.
• Upsell services, promote products, and refer leads to Sales.
• Conduct daily vehicle inspections and maintain truck cleanliness.
• Load/unload products and move carts up to 500 lbs. and lift up to 75 lbs.
• Ensure compliance with company policies, safety standards, and dress code.

Skills

Customer service

Verbal & written communication

Driving

CDL when applicable

Team collaboration

Sales upselling

Job description

Alsco Uniforms in Chicago, IL is seeking a Route Relief Utility Driver to support service departments by delivering products and picking up soiled linens on assigned routes. You will provide outstanding customer service, communicate with decision-makers, resolve concerns, and upsell services to drive growth.

The role reports to the District Manager and requires a valid driver’s license, 21+ years old, and 2 years of related experience.