Route Relief Driver - Delivery & Customer Service

Alsco Uniforms; Dallas (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401(k) match

Medical benefits

Dental benefits

Vision benefits

FSA/HSA

Life insurance

Disability insurance

Paid time off

Employee Assistance Program

Job summary

Alsco Uniforms is seeking a Route Relief Utility Driver to support service departments by delivering and picking up linen products, while building strong customer relationships and upselling services. The role requires a valid driver’s license (CDL if applicable), a clean driving record, and the ability to lift heavy loads.

The position reports to the District Manager and emphasizes safety, accuracy, and teamwork.

Qualifications

• Two years of relevant experience in sales, customer service, delivery, or public facing work.
• Excellent verbal and written communication skills in English, comprehend and follow direction.

Responsibilities

• Deliver products and pick up soiled linens on assigned routes safely and on time.
• Provide outstanding customer service to build loyalty and strong relationships.
• Communicate with decision-makers and proactively resolve service concerns.
• Follow Service SOPs for installations, deliveries, and account management.
• Maintain accurate inventories, route books, and customer files.
• Handle customer payments, credits, and change orders accurately.
• Monitor accounts and report customer feedback or competitive activity.
• Upsell services, promote products, and refer leads to Sales.
• Conduct daily vehicle inspections and maintain truck cleanliness.
• Load/unload products and move carts up to 500 lbs. and lift up to 75 lbs.
• Ensure compliance with company policies, safety standards, and dress code.
• Collaborate with service, sales, and operations teams as a reliable relief driver.

Skills

Customer service

Communication

Sales support

Delivery

Job description

Alsco Uniforms is seeking a Route Relief Utility Driver to support service departments by delivering and picking up linen products, while building strong customer relationships and upselling services. The role requires a valid driver’s license (CDL if applicable), a clean driving record, and the ability to lift heavy loads.

The position reports to the District Manager and emphasizes safety, accuracy, and teamwork.