Route Relief Driver: Deliver, Upsell & Delight Customers

Alsco Uniforms; Lanham (MD); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

401 K Plan with Company Match

Medical, Dental, Vision, and FSA/HSA

Life Insurance, Disability Insurance

Vacation, Sick Time, Holidays

Employee Assistance Program (EAP)

Job summary

Alsco Uniforms is seeking a Route Relief Utility Driver in Lanham, MD to support service departments. You will deliver products and pick up soiled linens on routes, ensuring on-time service and accuracy.

Build loyalty through outstanding customer care and proactive issue resolution while collaborating with sales and operations teams. Requirements include a valid driver's license (CDL if applicable), at least two years in sales, customer service, or delivery, and strong English communication

Qualifications

• Two years of relevant experience in sales, customer service, delivery, or public facing work.
• Have and maintain a valid Driver's License, CDL when applicable, and be 21 years or older.
• Excellent verbal and written communication skills in English.

Responsibilities

• Deliver products and pick up soiled linens on assigned routes safely and on time.
• Provide outstanding customer service to build loyalty and strong relationships.
• Communicate with decision-makers and proactively resolve service concerns.
• Follow Service SOPs for installations, deliveries, and account management.
• Maintain accurate inventories, route books, and customer files.
• Handle customer payments, credits, and change orders accurately.
• Upsell services, promote products, and refer leads to Sales.
• Conduct daily vehicle inspections and maintain truck cleanliness.

Skills

Valid Driver's License

CDL (when applicable)

English communication

Sales / Customer Service

Job description

Alsco Uniforms is seeking a Route Relief Utility Driver in Lanham, MD to support service departments. You will deliver products and pick up soiled linens on routes, ensuring on-time service and accuracy.

Build loyalty through outstanding customer care and proactive issue resolution while collaborating with sales and operations teams. Requirements include a valid driver's license (CDL if applicable), at least two years in sales, customer service, or delivery, and strong English communication