Relief Route Driver: Delivery, Service & Upsell

Alsco; Lanham (MD); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

401 K Plan with Company Match

Medical, Dental, Vision, and FSA/HSA

Life Insurance, Disability Insurance

Vacation, Sick Time, Holidays

Employee Assistance Program (EAP)

Job summary

Alsco Uniforms in Lanham, MD is seeking a Route Relief Utility Driver (Non-exempt). You will deliver products and pick up soiled linens on assigned routes, providing outstanding customer service and upselling services to build lasting relationships.

This position requires a valid driver's license, ability to lift up to 75 lbs, and daily operation on public roads. Reports to the District Manager with competitive benefits and growth opportunities.

Qualifications

• Have and maintain a valid Driver's License, CDL when applicable, and be 21 years or older.
• Two years of relevant experience in sales, customer service, delivery, or public facing work.
• Excellent verbal and written communication skills in English, comprehend and follow direction.

Responsibilities

• Deliver products and pick up soiled linens on assigned routes safely and on time.
• Provide outstanding customer service to build loyalty and strong relationships.
• Communicate with decision-makers and proactively resolve service concerns.
• Follow Service SOPs for installations, deliveries, and account management.
• Maintain accurate inventories, route books, and customer files.
• Handle customer payments, credits, and change orders accurately.
• Monitor accounts and report customer feedback or competitive activity.
• Upsell services, promote products, and refer leads to Sales.
• Conduct daily vehicle inspections and maintain truck cleanliness.
• Load/unload products and move carts up to 500 lbs. and lift up to 75 lbs.
• Ensure compliance with company policies, safety standards, and dress code.
• Collaborate with service, sales, and operations teams as a reliable relief driver.

Skills

Driver's license

CDL when applicable

21+ years old

Customer service

Communication skills

Sales awareness

Physical strength

Job description

Alsco Uniforms in Lanham, MD is seeking a Route Relief Utility Driver (Non-exempt). You will deliver products and pick up soiled linens on assigned routes, providing outstanding customer service and upselling services to build lasting relationships.

This position requires a valid driver's license, ability to lift up to 75 lbs, and daily operation on public roads. Reports to the District Manager with competitive benefits and growth opportunities.