Route Relief Driver — Customer-Focused & On-Time

Alsco Inc.; Reno (NV); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

401K with company match

Medical, Dental, Vision

Life Insurance

Disability Insurance

Vacation, Sick Time, Holidays

Employee Assistance Program

Job summary

Alsco Uniforms in Reno, NV is seeking a Route Relief Utility Driver to support the Service Departments by delivering products, picking up soiled linens, and providing outstanding customer service on assigned routes.

You will upsell services, follow SOPs, maintain routes and files, handle payments, and collaborate with service, sales, and operations teams. This full-time, non-exempt role requires a valid driver's license and the ability to lift up to 75 lbs.

Qualifications

• Two years of relevant experience in sales, customer service, delivery, or public facing work.
• Have and maintain a valid Driver's License, CDL when applicable, and be 21 years or older.
• Maintain a driving record free of chargeable accidents, speeding, safety or other violations.

Responsibilities

• Deliver products and pick up soiled linens on assigned routes safely and on time.
• Provide outstanding customer service to build loyalty and strong relationships
• Communicate with decision-makers and proactively resolve service concerns
• Follow Service SOPs for installations, deliveries, and account management
• Maintain accurate inventories, route books, and customer files
• Handle customer payments, credits, and change orders accurately
• Upsell services, promote products, and refer leads to Sales
• Conduct daily vehicle inspections and maintain truck cleanliness
• Load/unload products and move carts up to 500 lbs. and lift up to 75 lbs.
• Ensure compliance with company policies, safety standards, and dress code
• Collaborate with service, sales, and operations teams as a reliable relief driver

Skills

Customer service

Delivery experience

Verbal communication

Education

Driver's license

Tools

CDL when applicable

Job description

Alsco Uniforms in Reno, NV is seeking a Route Relief Utility Driver to support the Service Departments by delivering products, picking up soiled linens, and providing outstanding customer service on assigned routes.

You will upsell services, follow SOPs, maintain routes and files, handle payments, and collaborate with service, sales, and operations teams. This full-time, non-exempt role requires a valid driver's license and the ability to lift up to 75 lbs.