Route Relief Driver — Delivery, Service & Upsell Pro

Alsco-Uniforms-6; Twin Falls (ID); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

401K match

Health Benefits

Life Insurance

Disability Insurance

EAP

Job summary

Alsco Uniforms in Twin Falls, ID is seeking a Route Relief Utility Driver to support service departments on assigned routes, deliver products, collect soiled linens, and ensure on-time performance.

The role emphasizes customer service, clear communication with decision-makers, adherence to SOPs, inventory accuracy, and collaboration with service, sales, and operations. The position requires a valid driver's license (CDL if applicable), age 21+, and prior delivery or customer-facing experience.

Qualifications

• Valid Driver's License required; CDL when applicable.
• Proven ability to communicate in English and follow directions.
• Two years of relevant experience in sales, customer service, delivery, or public-facing work.
• Experience in driving or delivering on routes is preferred.
• Ability to support other service team members when needed.

Responsibilities

• Deliver products and pick up soiled linens on assigned routes safely and on time.
• Provide outstanding customer service to build loyalty and strong relationships.
• Communicate with decision-makers and proactively resolve service concerns.
• Follow Service SOPs for installations, deliveries, and account management.
• Maintain accurate inventories, route books, and customer files.
• Handle customer payments, credits, and change orders accurately.
• Monitor accounts and report customer feedback or competitive activity.
• Upsell services, promote products, and refer leads to Sales.
• Conduct daily vehicle inspections and maintain truck cleanliness.
• Load/unload products and move carts up to 500 lbs. and lift up to 75 lbs.
• Ensure compliance with company policies, safety standards, and dress code.
• Collaborate with service, sales, and operations teams as a reliable relief driver.

Skills

Valid Driver's License

CDL When Applicable

English Proficiency

Customer Service Experience

Delivery Experience

Job description

Alsco Uniforms in Twin Falls, ID is seeking a Route Relief Utility Driver to support service departments on assigned routes, deliver products, collect soiled linens, and ensure on-time performance.

The role emphasizes customer service, clear communication with decision-makers, adherence to SOPs, inventory accuracy, and collaboration with service, sales, and operations. The position requires a valid driver's license (CDL if applicable), age 21+, and prior delivery or customer-facing experience.