Route Relief Driver: Delivery, Service & Upsell

Alsco Uniforms; Durham (NC); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

401K with Company Match

Medical, Dental, Vision, and FSA/HSA

Life Insurance

Disability Insurance

Vacation, Sick Time, Holidays

Employee Assistance Program (EAP)

Job summary

Alsco Uniforms is seeking a Route Relief Utility Driver to support service departments and upsell services while delivering excellent customer service on assigned routes. This position reports to the District Manager and emphasizes reliability, safety, and strong relationships with customers.

Responsibilities include delivering and picking up soiled linens, maintaining inventories and customer files, processing payments and credits, and collaborating with service, sales, and operations teams to

Qualifications

• Have and maintain a valid Driver's License, CDL when applicable, and be 21 years or older.
• Maintain a driving record free of chargeable accidents, speeding, safety or other violations.
• Two years of relevant experience in sales, customer service, delivery, or public facing work.

Responsibilities

• Deliver products and pick up soiled linens on assigned routes safely and on time.
• Provide outstanding customer service to build loyalty and strong relationships
• Communicate with decision-makers and proactively resolve service concerns
• Follow Service SOPs for installations, deliveries, and account management
• Maintain accurate inventories, route books, and customer files
• Handle customer payments, credits, and change orders accurately
• Monitor accounts and report customer feedback or competitive activity
• Upsell services, promote products, and refer leads to Sales
• Conduct daily vehicle inspections and maintain truck cleanliness
• Load/unload products and move carts up to 500 lbs. and lift up to 75 lbs.
• Ensure compliance with company policies, safety standards, and dress code
• Collaborate with service, sales, and operations teams as a reliable relief driver

Skills

Customer service

Sales experience

English communication

Valid driver's license

Job description

Alsco Uniforms is seeking a Route Relief Utility Driver to support service departments and upsell services while delivering excellent customer service on assigned routes. This position reports to the District Manager and emphasizes reliability, safety, and strong relationships with customers.

Responsibilities include delivering and picking up soiled linens, maintaining inventories and customer files, processing payments and credits, and collaborating with service, sales, and operations teams to