Route Relief Driver - Customer-Centric Delivery & Upsell

Alsco Inc.; North Las Vegas (NV); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

401K Match

Medical Insurance

Dental Insurance

Vision Insurance

FSA/HSA

Life Insurance

Disability Insurance

Vacation Time

Employee Assistance Program

Job summary

Alsco Uniforms is seeking a Route Relief Utility Driver to support service departments by delivering products, collecting soiled linens, and up-selling services across assigned routes. Ensure timely deliveries, maintain routes, and provide outstanding customer service to build long-term relationships.

You will collaborate with service, sales, and operations teams, perform vehicle inspections, handle payments, and comply with safety standards.

Qualifications

• Two years of relevant experience in sales, customer service, delivery, or public facing work.
• Have and maintain a valid Driver's License, CDL when applicable, and be 21 years or older.
• Maintain a driving record free of chargeable accidents, speeding, safety or other violations.
• Excellent verbal and written communication skills in English, comprehend and follow direction.

Responsibilities

• Deliver products and pick up soiled linens on assigned routes safely and on time.
• Provide outstanding customer service to build loyalty and strong relationships
• Communicate with decision-makers and proactively resolve service concerns
• Follow Service SOPs for installations, deliveries, and account management
• Maintain accurate inventories, route books, and customer files
• Handle customer payments, credits, and change orders accurately
• Monitor accounts and report customer feedback or competitive activity
• Upsell services, promote products, and refer leads to Sales
• Conduct daily vehicle inspections and maintain truck cleanliness
• Load/unload products and move carts up to 500 lbs. and lift up to 75 lbs.
• Ensure compliance with company policies, safety standards, and dress code
• Collaborate with service, sales, and operations teams as a reliable relief driver

Skills

Delivery experience

Customer service

Sales support

Communication skills

Driver's license

CDL when applicable

Job description

Alsco Uniforms is seeking a Route Relief Utility Driver to support service departments by delivering products, collecting soiled linens, and up-selling services across assigned routes. Ensure timely deliveries, maintain routes, and provide outstanding customer service to build long-term relationships.

You will collaborate with service, sales, and operations teams, perform vehicle inspections, handle payments, and comply with safety standards.