Route Relief Driver: Customer-First Deliveries & Upsell

Alsco; Champagne (CA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

401(k) with Company Match

Medical, Dental, Vision

Life Insurance

Disability Insurance

Vacation, Sick Time, Holidays

EAP

Job summary

Alsco is seeking a Route Relief Utility Driver to support service departments across routes, delivering linens and picking up soiled items on time. You will build loyalty with customers, resolve concerns, and promote additional services while maintaining accurate records and ensuring safe, efficient route operations.

This role requires a valid driver’s license (CDL when applicable), a clean driving record, and strong English communication.

Qualifications

• Must have a valid driver’s license; CDL when applicable; 21 years or older.
• Clean driving record with no chargeable accidents or violations.
• Excellent verbal and written communication in English; ability to follow directions.
• Two years of relevant experience in sales, customer service, delivery, or public facing work.
• Provide support to other service team members as required.

Responsibilities

• Deliver products and pick up soiled linens on assigned routes on time and safely.
• Provide outstanding customer service to build loyalty and relationships.
• Communicate with decision-makers and resolve service concerns.
• Follow SOPs for installations, deliveries, and account management.
• Maintain inventories, route books, and customer files.
• Handle customer payments, credits, and change orders accurately.
• Monitor accounts and report customer feedback or competitive activity.
• Upsell services and refer leads to Sales.
• Conduct daily vehicle inspections and maintain truck cleanliness.
• Load/unload products; move carts up to 500 lbs and lift up to 75 lbs.
• Ensure compliance with policies, safety standards, and dress code.
• Collaborate with service, sales, and operations teams as a relief driver.

Skills

Valid driver’s license

CDL when applicable

English communication

2 years relevant experience

Team support

Job description

Alsco is seeking a Route Relief Utility Driver to support service departments across routes, delivering linens and picking up soiled items on time. You will build loyalty with customers, resolve concerns, and promote additional services while maintaining accurate records and ensuring safe, efficient route operations.

This role requires a valid driver’s license (CDL when applicable), a clean driving record, and strong English communication.