Route Relief CSR & Warehouse Support

New System Laundry LLC; Spokane (WA); On-site; USD 28,000 - 40,000; Full time

Job summary

New System is seeking a Route Service Representative Relief / Warehouse Support to join our Service Department in Spokane. This full-time role supports CSR routes on the road and keeps the warehouse clean, organized, and safe for daily operations.

You'll cover routes, handle linen and supply deliveries, document activity on mobile tools, and assist with warehouse tasks to keep routes running smoothly and customers satisfied.

Qualifications

• Reliable, organized and accountable.
• Comfortable working independently and staying on task.
• Detail-minded with product cleanliness and follow-through.
• Helpful by nature—making things easier for the team.
• Able to switch gears quickly when priorities change.

Responsibilities

• Cover routes as assigned (PTO coverage, open routes, call-outs, growth).
• Deliver/pick up linens & supplies; verify tickets and collect signatures.
• Use mobile tools to document service, routes, and updates.
• Handle customer issues professionally (fix what you can, escalate what you can’t).
• Drive safely, complete pre/post-trip inspections, and support our safety culture.
• Receive product and confirm counts/condition when shipments arrive.
• Organize and stage product so CSRs can load quickly and accurately.
• Prepare product for routes (pull, bundle, label, and set up as needed).
• Maintain cleanliness, order, and safety in the warehouse (5S mindset).
• Support the Service department with basic tasks that keep the day moving.

Skills

Reliable

Organized

Detail-oriented

Independent work

Customer service

Mobile apps

Job description

New System is seeking a Route Service Representative Relief / Warehouse Support to join our Service Department in Spokane. This full-time role supports CSR routes on the road and keeps the warehouse clean, organized, and safe for daily operations.

You'll cover routes, handle linen and supply deliveries, document activity on mobile tools, and assist with warehouse tasks to keep routes running smoothly and customers satisfied.