Route Relief Specialist — Customer Growth & Service

New System Laundry; Kent (WA); On-site; USD 77,146,000 - 88,166,000; Full time

Benefits offered by this job

Competitive starting pay at $28.75/hr

Strong training and support

Opportunities to grow in customer ser­

Account growth & operations

Relational, customer-focused culture

Team-oriented environment

Job summary

New System is hiring a Route Service Representative — Route Relief to cover routes in Kent, WA. You’ll drive a box truck and focus on delivering excellent customer service while maintaining strong relationships with our clients.

This full-time, route-based role offers a pay of $28.75 per hour, with opportunities to grow in customer service, account growth, and operations as you support our linen rental business across the Pacific Northwest.

Qualifications

• Strong customer service and communication skills required.
• Sales-minded with relationship selling matters here.
• Ability to lift, push, and pull up to 50 lbs repeatedly.
• Comfortable using mobile apps and technology daily.
• Background check and drug screening required for fleet drivers.
• Paid weekend coverage when assigned On-call hours: Saturday & Sunday | 8:00 AM – 4:30 PM.

Responsibilities

• Build strong, professional relationships with customers and become a trusted point of contact.
• Proactively check in with customers to ensure they have what they need and are happy with service.
• Resolve service concerns quickly and professionally own the issue and help find solutions.
• Communicate clearly and professionally while representing New System at every stop.
• Deliver and pick up linens and products safely and accurately.

Skills

Customer service

Relationship building

Communication

Problem solving

Self-motivated

Tools

Mobile apps

Job description

New System is hiring a Route Service Representative — Route Relief to cover routes in Kent, WA. You’ll drive a box truck and focus on delivering excellent customer service while maintaining strong relationships with our clients.

This full-time, route-based role offers a pay of $28.75 per hour, with opportunities to grow in customer service, account growth, and operations as you support our linen rental business across the Pacific Northwest.