Dynamic CSR Relief & Warehouse Support - Full-Time

New System Laundry LLC; Spokane (WA); On-site; USD 28,929 - 39,950; Full time

Job summary

New System Laundry LLC is seeking a CSR Relief / Warehouse Support to back up our customer service reps on the road and to keep the warehouse running smoothly. This role combines route relief with warehouse duties to ensure timely linen deliveries and organized operations.

You will cover routes, handle deliveries, document service updates, and resolve basic issues on-site. Training is provided, and safety, organization, and teamwork are emphasized.

Qualifications

• Valid driver’s license; comfortable driving a box truck (training provided, no CDL required)
• Able to lift/push/pull up to 50 lbs. repeatedly
• Comfortable using basic mobile apps/tools
• Background check + drug screening required for fleet drivers
• Safety-first mindset (you keep your area clean and your team protected)

Responsibilities

• Cover routes as assigned (PTO coverage, open routes, call-outs, growth)
• Deliver/pick up linens & supplies; verify tickets and collect signatures
• Use mobile tools to document service, routes, and updates
• Handle customer issues professionally (fix what you can, escalate what you can’t)
• Drive safely, complete pre/post-trip inspections, and support our safety culture
• Receive product and confirm counts/condition when shipments arrive
• Organize and stage product so CSRs can load quickly and accurately
• Prepare product for routes (pull, bundle, label, and set up as needed)
• Maintain cleanliness, order, and safety in the warehouse (5S mindset)
• Support the Service department with basic tasks that keep the day moving (restocks, returns, sorting, recovery)

Skills

Route relief

Warehouse support

Customer service

Driver with license

Safety mindset

Job description

New System Laundry LLC is seeking a CSR Relief / Warehouse Support to back up our customer service reps on the road and to keep the warehouse running smoothly. This role combines route relief with warehouse duties to ensure timely linen deliveries and organized operations.

You will cover routes, handle deliveries, document service updates, and resolve basic issues on-site. Training is provided, and safety, organization, and teamwork are emphasized.