Route Operations Manager - Field Team Leader

Gunderson's Companies, Inc.; Appleton (WI); On-site; USD 52,000 - 72,000; Full time

Job summary

Gunderson's Companies, Inc. is seeking a Route Manager to run day-to-day route operations and lead a team of Non-CDL drivers. This hands-on role emphasizes safety, coaching, scheduling, and route optimization to ensure reliable service.

You will also manage customer relationships and drive improvements through on-the-ground leadership and clear communication with field staff. Wisconsin-based position with active field duties.

Qualifications

• Experience in route operations, logistics, delivery, or field service.
• Strong, customer-focused leadership and clear communication.
• Solid problem-solving instincts.
• Valid driver's license with a clean driving record.

Responsibilities

• Lead with safety — run briefings, training, and hold the team to policy every day.
• Manage and develop a team of Non-CDL drivers: onboarding, coaching, scheduling, and performance.
• Ride along regularly to evaluate performance and remove barriers to success.
• Step in hands-on when needed to keep routes running and service smooth.
• Keep routing and schedules current, and improve route sequencing for efficiency.
• Oversee truck maintenance and delivery/pick-up logistics.
• Build strong customer relationships — drive retention, secure renewals, and spot growth opportunities.
• Follow up on overdue accounts and resolve service issues.

Skills

Leadership

Communication

Problem solving

Route operations

Job description

Gunderson's Companies, Inc. is seeking a Route Manager to run day-to-day route operations and lead a team of Non-CDL drivers. This hands-on role emphasizes safety, coaching, scheduling, and route optimization to ensure reliable service.

You will also manage customer relationships and drive improvements through on-the-ground leadership and clear communication with field staff. Wisconsin-based position with active field duties.