Route Operations Leader

Alsco Uniforms; Tallahassee (FL); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

401 K Plan with Company Match

Medical, Dental, Vision, and FSA/HSA

Life Insurance, Disability Insurance

Vacation, Sick Time, Holidays

Employee Assistance Program (EAP)

Job summary

Alsco Uniforms seeks a District Manager to oversee daily route operations, delivery performance, and customer service while leading the service team. Reports to the Service Manager and earns a base salary of $60,000 per year with quarterly and annual bonuses.

You will manage routes, schedules, and workload to maximize productivity, coach drivers, ensure service quality, and address escalations, all while enforcing safety policies and DOT regulations where applicable.

Qualifications

• 3+ years of experience in route operations, delivery management, or logistics leadership.
• 1+ years of direct leadership or supervisory experience.
• Strong communication, customer service, and conflict resolution skills.
• Valid driving license and a driving record free of major violations; must be 21 years or older.

Responsibilities

• Oversee the daily execution of delivery and service routes to ensure accurate and efficient customer service.
• Manage route schedules, territory coverage, and workload distribution to maximize route productivity.
• Lead, coach, and develop route drivers and service team members to drive performance and accountability.
• Ensure consistent customer service and respond to escalated customer concerns, service issues, and delivery challenges.
• Promote and enforce all company safety policies, DOT regulations (if applicable), and operational procedures.

Skills

Route operations

Leadership

Communication

Customer service

Conflict resolution

Job description

Alsco Uniforms seeks a District Manager to oversee daily route operations, delivery performance, and customer service while leading the service team. Reports to the Service Manager and earns a base salary of $60,000 per year with quarterly and annual bonuses.

You will manage routes, schedules, and workload to maximize productivity, coach drivers, ensure service quality, and address escalations, all while enforcing safety policies and DOT regulations where applicable.