District Route Operations Manager

Alsco-Uniforms-6; Sterling (VA); On-site; USD 85,000 - 105,000; Full time

Benefits offered by this job

401 K Plan with Company Match

Medical, Dental, Vision, and FSA/HSA

Life Insurance, Disability Insurance

Vacation, Sick Time, Holidays

Employee Assistance Program (EAP)

Job summary

Alsco Uniforms in Sterling, VA is seeking a District Manager to oversee daily delivery and service routes, drive performance, and ensure high-quality customer service across our branch area. You will lead route drivers and service teams, manage schedules and coverage, and travel to customer sites as needed.

This role emphasizes safety, regulatory compliance, and team development, with frequent field responsibilities and a focus on customer satisfaction.

Qualifications

• 3+ years of experience in route operations, delivery management, transportation, service management, or logistics leadership.
• 1+ years of direct leadership or supervisory experience.
• Strong communication, customer service, and conflict resolution skills.

Responsibilities

• Oversee the daily execution of delivery and service routes to ensure accurate and efficient customer service.
• Manage route schedules, territory coverage, and workload distribution to maximize route productivity.
• Lead, coach, and develop route drivers and service team members to drive performance and accountability.
• Ensure consistent customer service and respond to escalated customer concerns, service issues, and delivery challenges.
• Promote and enforce all company safety policies, DOT regulations (if applicable), and operational procedures.

Skills

Route operations

Delivery management

Leadership

Communication

Job description

Alsco Uniforms in Sterling, VA is seeking a District Manager to oversee daily delivery and service routes, drive performance, and ensure high-quality customer service across our branch area. You will lead route drivers and service teams, manage schedules and coverage, and travel to customer sites as needed.

This role emphasizes safety, regulatory compliance, and team development, with frequent field responsibilities and a focus on customer satisfaction.