Route & Driver Supervisor — Evenings/Weekends

Local Motion, LLC; Braintree (MA); On-site; USD 28,000 - 40,000; Full time

Job summary

Beacon Mobility seeks a capable supervisor to lead 30-60 drivers and monitors, planning efficient routes and assignments across multiple regions. You will maintain clear communication, support driver development, and uphold company policies while ensuring accurate record-keeping for billing.

Experience in dispatch or customer service is a plus; a safe driving record and willingness to work evenings/weekends are required.

Qualifications

• Supervisor experience; routing understanding encouraged.
• Self-motivated with a strong work ethic.
• Excellent customer service, detail-oriented, problem solving.
• Learn programs, clients and employees to assign effectively.
• Enjoy working with children.
• Strong technology skills; MS Office, Chrome, Android tablets, etc.
• Maintain safe driving record and valid license; be available for coverage.
• Ability to work in a small, busy office.
• Flexible/adaptable to changing assignments.
• Dispatching or customer service experience is a plus.

Responsibilities

• Supervise and advise 30-60 drivers and monitors.
• Develop and implement efficient routes across several regions.
• Assign driver assignments reflecting skills and performance.
• Record, retrieve and deliver messages accurately; solve operational problems.
• Maintain compliance with policies; develop driver skills through discussion.
• Promote good performance and address non-compliance.
• Spend time driving to know routes, clients, drivers and programs.
• Build positive relationships with supervisees and customers.
• Maintain detailed records for monthly billing.

Skills

Supervisor experience

Routing knowledge

Self-motivated

Customer service

Tech skills

Microsoft Office

Driver’s license

Office environment

Flexible/adaptable

Dispatching experience

Job description

Beacon Mobility seeks a capable supervisor to lead 30-60 drivers and monitors, planning efficient routes and assignments across multiple regions. You will maintain clear communication, support driver development, and uphold company policies while ensuring accurate record-keeping for billing.

Experience in dispatch or customer service is a plus; a safe driving record and willingness to work evenings/weekends are required.