Route Dispatcher: Keep Waste Operations Moving

Coastal Waste & Recycling Inc.; Pompano Beach (FL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive medical, dental & vision

401(k) with company match

PTO & holidays

Employee referral program

Career growth & advancement

Collaborative team environment

Direct impact on operations

Job summary

Coastal Waste & Recycling Inc. in Pompano Beach, FL is seeking a Dispatcher to coordinate daily routes, communicate with field teams, and support safe, efficient service across our operations. You will monitor route progress, respond to changing priorities, and collaborate with Operations, Customer Experience, and Maintenance to resolve issues and keep customers satisfied.

Bilingual ability is a plus. This role offers competitive pay and comprehensive benefits as part of a fast-growing team

Qualifications

• Strong communication and organizational skills.
• Excellent problem-solving and multitasking abilities.
• Strong customer service mindset with collaboration across departments.
• Experience using dispatch software, GPS systems, or transportation technology is a plus.
• Proficiency with Microsoft Office applications.
• Bilingual English/Spanish or English/Creole preferred.

Responsibilities

• Coordinate daily routes and communicate with Drivers and Operations throughout the day.
• Monitor route progress and adjust schedules as operational needs change.
• Partner with Operations, Customer Experience, and Maintenance to resolve service issues and support efficient operations.
• Communicate route changes, delays, customer requests, and operational updates to field teams.
• Monitor vehicle locations and dispatch system activity.
• Maintain accurate dispatch records and documentation.
• Respond quickly to changing priorities while balancing safety, customer service, and operational efficiency.
• Build positive working relationships with Drivers, supervisors, and cross-functional teams.

Skills

Communication

Organization

Problem-solving

Multitasking

Customer service

Microsoft Office

Dispatch software

GPS systems

Bilingual (EN/ES or EN/Creole)

Tools

Dispatch software

GPS systems

Microsoft Office

Job description

Coastal Waste & Recycling Inc. in Pompano Beach, FL is seeking a Dispatcher to coordinate daily routes, communicate with field teams, and support safe, efficient service across our operations. You will monitor route progress, respond to changing priorities, and collaborate with Operations, Customer Experience, and Maintenance to resolve issues and keep customers satisfied.

Bilingual ability is a plus. This role offers competitive pay and comprehensive benefits as part of a fast-growing team