Round-the-Clock Fire Dispatch Specialist

Emergency Telecommunicator Services; North Chelmsford (MA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

Emergency Telecommunicator Services in North Chelmsford, MA seeks a Fire Dispatcher to coordinate responses for fires, rescues, and hazards. You will receive incident information, alert appropriate units, and maintain radio communication with responding crews.

The role requires strong organization, accurate data handling, and adherence to established response plans. Training may be provided; some agencies require fire dispatch certification or EMS dispatcher coursework.

Qualifications

• High school diploma or equivalent; some agencies offer entry-level instruction.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in North Chelmsford, MA seeks a Fire Dispatcher to coordinate responses for fires, rescues, and hazards. You will receive incident information, alert appropriate units, and maintain radio communication with responding crews.

The role requires strong organization, accurate data handling, and adherence to established response plans. Training may be provided; some agencies require fire dispatch certification or EMS dispatcher coursework.