Rooms Revenue & Inventory Controller

Four Seasons; Miami Beach (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Employee Discount for stays at Fourse-

Dry Cleaning for Employee Uniforms

Employee Meals

Complimentary Parking

Job summary

Four Seasons in Miami Beach seeks a Rooms Control Coordinator to partner with Front Desk, Revenue, and Housekeeping to optimize room inventory and maximize revenue for guestrooms and suites.

The role requires experience in a luxury hotel, strong communication skills, and a deep understanding of inventory management within Opera PMS. Full-time schedule includes days, evenings, and weekends at the Surf Club location.

Qualifications

• Experience in a luxury hotel environment is preferred.
• 5 years of Front Desk and/or Reservations experience.
• Excellent interpersonal and communication skills.
• Strong attention to detail and technical proficiency.
• Knowledge of room inventory management and room assignment strategies.
• Experience working with Opera or a similar Property Management System.

Responsibilities

• Block the house and manage queue rooms, late check-out and early check-in requests.
• Balance room types to maximize revenue opportunities.
• Collaborate with Revenue to identify upsell opportunities and pricing strategies; coordinate with Front Desk and Housekeeping for inventory readiness.
• Ensure Opera inventory balance and address variances.
• Allocate upgraded inventory to VIPs and manage room reservations for upgrades.
• Manage Out of Order/Out of Service rooms and coordinate with Housekeeping, Engineering and Front Desk.

Skills

Front Desk experience

Interpersonal skills

Attention to detail

PMS Opera

Room inventory management

Tools

Opera PMS

Job description

Four Seasons in Miami Beach seeks a Rooms Control Coordinator to partner with Front Desk, Revenue, and Housekeeping to optimize room inventory and maximize revenue for guestrooms and suites.

The role requires experience in a luxury hotel, strong communication skills, and a deep understanding of inventory management within Opera PMS. Full-time schedule includes days, evenings, and weekends at the Surf Club location.