Rooms Inventory & Yield Specialist

HEI Hotels & Resorts; Anaheim (CA); On-site; USD 33,000 - 47,000; Full time

Benefits offered by this job

Medical and Dental insurance

Vision insurance

Vacation, Sick and Holiday programs

Pet insurance

401(k) with matching

Hotel Room Discount

Job summary

JW Marriott Anaheim Resort is seeking a Reservations/Rooms role focused on yield management, group block handling, and forecasting. You will monitor inventory, process reservations, and generate reports to maximize occupancy and rate.

Ideal candidates have hotel experience, strong math and computer skills, and clear communication. This role requires regular attendance and a customer-focused approach in a busy hospitality environment at our Anaheim location.

Qualifications

• Hotel experience preferred.
• Strong guest service and problem-solving abilities.
• Proficient with computer systems and MS Office.
• Accurate 10-key typing and numerical calculations.
• Analytical ability to assess reservation trends and decisions.
• Effective verbal and written communication.

Responsibilities

• Monitor and analyze Rooms Inventory using Yield Management to maximize occupancy and average rate.
• Process and handle group rooming lists, reservations, and associate reservations requests.
• Calculate and prepare rooms reports to determine sources of business.
• Assist in development and revisions of forecasts for the Rooms Department, monthly and annually.
• Communicate clearly to staff, verbally and in writing.
• Be available to work on a regular basis in accordance with attendance rules.
• Perform other job-related duties as assigned.

Skills

Hotel experience

Guest service orientation

Computer literacy / MS Office

10-key calculator

Analytical reservations skills

Communication skills

Job description

JW Marriott Anaheim Resort is seeking a Reservations/Rooms role focused on yield management, group block handling, and forecasting. You will monitor inventory, process reservations, and generate reports to maximize occupancy and rate.

Ideal candidates have hotel experience, strong math and computer skills, and clear communication. This role requires regular attendance and a customer-focused approach in a busy hospitality environment at our Anaheim location.