Luxury Resort Concierge

HEI Hotels & Resorts

Anaheim (CA)

On-site

USD 40,000 - 44,000

Full time

4 days ago
Be an early applicant
Application generator

Don’t send a generic resume — generate a resume and cover letter tailored to this exact role.

Get past ATS filters

Benefits offered by this job

Medical & Dental
Vision insurance
Vacation & Holidays
401(k) with matching
Hotel room discounts

Job summary

JW Marriott Anaheim Resort, part of HEI Hotels & Resorts, is seeking a guest services professional at our Anaheim, CA property near Disneyland Resort and the Convention Center. This on-site role offers a stable hourly wage and opportunities to help guests with reservations, directions, and local information.

Pay is $29.15 per hour, with no tipping or discretionary bonus. Responsibilities include guest inquiries, mail handling, and keeping hotel information current; attendance and reliability are

Qualifications

  • One year experience in a public contact position.
  • Hotel experience preferred.
  • Ability to establish and maintain effective working relationships with guests and associates.
  • Effective verbal and written communication skills; adapt communication for different audiences.

Responsibilities

  • Answer questions regarding or making reservations for dining, entertainment, sports events, recreation, tours, health and beauty, childcare, transportation, cultural activities, shopping, and other services.
  • Provide directions to hotel facilities or events.
  • Notify/assist guests of receipt of facsimiles, mail, messages, and packages.
  • Maintain current information and materials regarding hotel, services, and attractions.
  • Comply with attendance rules and be available to work on a regular basis.
  • Perform any other job duties as assigned.

Skills

Public contact exp
Hotel experience
Interpersonal skills
Verbal & written communication

Job description

JW Marriott Anaheim Resort, part of HEI Hotels & Resorts, is seeking a guest services professional at our Anaheim, CA property near Disneyland Resort and the Convention Center. This on-site role offers a stable hourly wage and opportunities to help guests with reservations, directions, and local information.

Pay is $29.15 per hour, with no tipping or discretionary bonus. Responsibilities include guest inquiries, mail handling, and keeping hotel information current; attendance and reliability are

Get your free, confidential resume review.

or drag and drop your file here.

Similar jobs

Similar jobs worth comparing

On-Site Luxury Lobby Concierge: Guest Services
On-Site Luxury Lobby Concierge: Guest Services

Hei Hotels Inc. • Anaheim (CA), Northern (KY)

Hybrid
USD 39,000 - 43,000
Free parking
Complimentary hot buffet meals during…
401(k) Savings Plan with matching
+1
Premium Lounge Attendant: Breakfast & Guest Service
Premium Lounge Attendant: Breakfast & Guest Service

Hei Hotels Inc. • Anaheim (CA), Northern (KY)

Hybrid
USD 36,000 - 39,000
Medical and Dental insurance
Vision insurance
Vacation, Sick and Holiday
+4
Hotel Operations Lead — Guest Experience (On-Site)
Hotel Operations Lead — Guest Experience (On-Site)

Hei Hotels Inc. • Anaheim (CA), Northern (KY)

Hybrid
USD 34,000 - 49,000
Medical & Dental insurance
Vision insurance
Vacation & Sick time
+5
Guest Services Agent Elevate Check-In Experience
Guest Services Agent Elevate Check-In Experience

HEI Hotels & Resorts • Anaheim (CA)

On-site
USD 80,661,000 - 88,166,000
Medical & Dental insurance
Vision insurance
Paid vacation, sick and holidays
+4
Yield & Reservations Rooms Controller
Yield & Reservations Rooms Controller

Hei Hotels Inc. • Anaheim (CA), Northern (KY)

Hybrid
USD 40,000 - 44,000
Medical and dental insurance
Vision insurance
401(k) with matching
Executive Lounge Attendant
Executive Lounge Attendant

Hei Hotels Inc. • Anaheim (CA), Northern (KY)

On-site
USD 36,000 - 39,000
Medical and Dental insurance
Vision insurance
Vacation, Sick and Holiday
+4
Lobby Concierge
Lobby Concierge

HEI Hotels & Resorts • Anaheim (CA)

On-site
USD 40,000 - 44,000
Medical & Dental
Vision insurance
Vacation & Holidays
+2
Front Desk Agent
Front Desk Agent

HEI Hotels & Resorts • Anaheim (CA)

On-site
USD 80,661,000 - 88,166,000
Medical & Dental insurance
Vision insurance
Paid vacation, sick and holidays
+4
Lobby Concierge
Lobby Concierge

Hei Hotels Inc. • Anaheim (CA), Northern (KY)

Hybrid
USD 39,000 - 43,000
Free parking
Complimentary hot buffet meals during…
401(k) Savings Plan with matching
+1
Rooms Controller
Rooms Controller

HEI Hotels & Resorts • Anaheim (CA)

On-site
USD 33,000 - 47,000
Medical and Dental insurance
Vision insurance
Vacation, Sick and Holiday programs
+3