Room Service Server — Luxury Resort Guest Experience

BENCHMARK; Saint Michaels (MD); On-site; USD 5,500 - 8,300; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Life insurance

Pet insurance

Accident insurance

401(k) with employer match

Paid time off

Employee discounts

Job summary

Inn at Perry Cabin, part of Pyramid Global Hospitality, is seeking a motivated Room Service Server in Saint Michaels, Maryland. You will take orders via phone and deliver food and beverages to guest rooms, ensuring accuracy and timely service.

The role requires knowledge of the menu, wine, and hotel amenities, with a focus on guest satisfaction. We offer comprehensive benefits, including medical, vision, dental, life, and 401(k) with employer match, plus paid time off and exclusive hotel

Qualifications

• 2–4 years of food service experience.
• Knowledge of wine, beer, cocktails, and spirits.
• Excellent communication skills.
• Ability to work under pressure in a fast-paced environment.

Responsibilities

• Take guests' orders over the phone and deliver food & beverage to guest rooms.
• Ensure accuracy and timely delivery of orders.
• Submit signed checks and reconcile daily sales.
• Assist with collecting trays and breakdown of service ware.
• Maintain high standards of cleanliness and service etiquette.

Skills

Customer service

Food service experience

Wine & spirits knowledge

Communication skills

Work under pressure

Job description

Inn at Perry Cabin, part of Pyramid Global Hospitality, is seeking a motivated Room Service Server in Saint Michaels, Maryland. You will take orders via phone and deliver food and beverages to guest rooms, ensuring accuracy and timely service.

The role requires knowledge of the menu, wine, and hotel amenities, with a focus on guest satisfaction. We offer comprehensive benefits, including medical, vision, dental, life, and 401(k) with employer match, plus paid time off and exclusive hotel