Guest Experience Server — Descriptive Menu & Wine Expert

BENCHMARK; United States; On-site; USD 4,000 - 6,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

Job summary

BENCHMARK is seeking a motivated Restaurant Server for the Inn at Perry Cabin in St. Michaels, Maryland. The ideal candidate will have 2-4 years of food service experience, excellent communication skills, and a passion for creating exceptional guest experiences.

The role involves greeting guests, guiding them through the menu, and ensuring their satisfaction throughout their dining experience. Comprehensive benefits are offered for full-time employees.

Qualifications

• 2-4 years of food service experience.
• Knowledge of wine, beer, cocktails, and spirits.
• Ability to work under pressure in a fast-paced environment.
• Excellent communication skills and a passion for creating an exceptional experience for all guests.
• Engaging and welcoming personality, capable of descriptive selling.

Responsibilities

• Prepare the restaurant pre-shift for the service ahead.
• Greet guests as they arrive or move about the restaurant.
• Guide guests on their culinary journey through descriptive selling of the menu.
• Be accurate in order taking, confirming all special requests.
• Work collaboratively with other restaurant servers and kitchen/bar staff.
• Assist guests who have concerns to guide them to a resolution that leaves them happy.
• Finalize the experience through timely and accurate bill presentation.

Skills

Food service experience

Knowledge of wine, beer, cocktails, and spirits

Excellent communication skills

Ability to work under pressure

Engaging and welcoming personality

Job description

BENCHMARK is seeking a motivated Restaurant Server for the Inn at Perry Cabin in St. Michaels, Maryland. The ideal candidate will have 2-4 years of food service experience, excellent communication skills, and a passion for creating exceptional guest experiences.

The role involves greeting guests, guiding them through the menu, and ensuring their satisfaction throughout their dining experience. Comprehensive benefits are offered for full-time employees.