Luxury Café Attendant — Guest Experience & Service

BENCHMARK; United States; On-site; USD 18,184 - 25,898; Full time

Job summary

Pyramid Global Hospitality's Inn at Perry Cabin in Maryland is seeking a hospitality professional to maintain a clean buffet, prepare items to par levels, and communicate inventory needs with leadership. You will present a friendly demeanor, know hotel services and hours, and assist in emergencies per policy.

The role is on-site, full-time, requiring strong English skills, customer service, and the ability to work under pressure in a luxury hotel environment.

Qualifications

• High school diploma or GED required; some college or vocational coursework preferred.
• Strong English communication and guest service skills.
• Ability to work independently, resolve issues, and stay organized under pressure.
• Willingness to learn hotel operations and provide courteous service to guests.

Responsibilities

• Maintain cafeteria cleanliness and keep buffet stocked to par levels.
• Prepare foods and items to par levels.
• Communicate inventory needs and review logs with leadership.
• Ensure duty check lists are completed.
• Present a friendly demeanor and know hotel features, services, and hours.
• Assist in emergencies per hotel standards and procedures.
• Uphold department image, grooming, and professional conduct.
• Follow Inn at Perry Cabin and HR policies; adapt to other areas as needed.

Skills

Customer service

English communication

Team player

Stress management

Organizational skills

Guest interaction

Education

High school diploma or GED

Some college or vocational coursework

Job description

Pyramid Global Hospitality's Inn at Perry Cabin in Maryland is seeking a hospitality professional to maintain a clean buffet, prepare items to par levels, and communicate inventory needs with leadership. You will present a friendly demeanor, know hotel services and hours, and assist in emergencies per policy.

The role is on-site, full-time, requiring strong English skills, customer service, and the ability to work under pressure in a luxury hotel environment.