Room Service Server: Create Memorable Guest Experiences

The Hotel at Avalon; Houston (TX); On-site; USD 17,000 - 30,000; Full time

Benefits offered by this job

Medical & Dental

Vision Insurance

401(k)

Discounts

Pet Insurance

Time Off

YouDecide program

Job summary

The Laura Hotel in Houston is seeking a friendly Room Service Server to join our on-site team and ensure guests receive exceptional service with every order. You will deliver food and beverages, respond to guest needs, and uphold sanitation standards while working closely with the room service team.

Ideal candidates bring guest-focused communication skills, reliability, and physical stamina to lift up to 100 lbs and carry trays up to 30 lbs.

Qualifications

• Hotel experience preferred.
• Ability to communicate well with guests.
• Able to lift and carry up to 100 lbs on a cart.
• Able to transport large trays weighing up to 30 lbs.
• Effective verbal and written communication skills.

Responsibilities

• Set up and deliver all food and beverage orders per standards.
• Conduct floor sweeps and retrieve trays to maintain sanitation.
• Set up VIP amenities and service hospitality suites per BEO.
• Complete shift side work in line with policies.
• Respond to guest needs and report issues to the supervisor.
• Handle cash transactions according to policies.
• Maintain regular attendance and punctuality.

Skills

Guest service

Verbal communication

Written communication

Mobility & lifting

Teamwork

Job description

The Laura Hotel in Houston is seeking a friendly Room Service Server to join our on-site team and ensure guests receive exceptional service with every order. You will deliver food and beverages, respond to guest needs, and uphold sanitation standards while working closely with the room service team.

Ideal candidates bring guest-focused communication skills, reliability, and physical stamina to lift up to 100 lbs and carry trays up to 30 lbs.