Guest Room Service Pro: Delivery & Hospitality

IHG Hotels & Resorts; Houston (TX); On-site; USD 5,500 - 8,300; Full time

Benefits offered by this job

Room discount

Training programs

Paid time off

Medical/dental/vision insurance

401k

Job summary

IHG Hotels & Resorts is seeking a Room Service Attendant in Houston to deliver food and beverages to guest rooms, take and record orders, and assist with setup and service station upkeep. You will describe menu items, accommodate special requests, and promote teamwork across departments to ensure guest satisfaction.

The role requires basic communication and math skills, ability to lift up to 50 pounds, and flexibility to work nights, weekends, and holidays in a fast-paced hotel environment.

Qualifications

• Basic reading, writing and math skills are required.
• Food service experience with knowledge of restaurant operations.
• Ability to work nights, weekends and holidays.

Responsibilities

• Deliver room service food & beverages to guest rooms.
• Complete guest payment transactions and record orders.
• Assist with setup, side-work and stock service stations.
• Describe menu items and accommodate special requests.
• Promote teamwork and coordinate VIP deliveries.

Skills

Customer service

Food handling

Cash handling

Upselling

Job description

IHG Hotels & Resorts is seeking a Room Service Attendant in Houston to deliver food and beverages to guest rooms, take and record orders, and assist with setup and service station upkeep. You will describe menu items, accommodate special requests, and promote teamwork across departments to ensure guest satisfaction.

The role requires basic communication and math skills, ability to lift up to 50 pounds, and flexibility to work nights, weekends, and holidays in a fast-paced hotel environment.