Room Service & Expo Server - Guest Experience Champion

Avion Hospitality; Tulsa (OK); On-site; USD 28,000 - 36,000; Full time

Job summary

Avion Hospitality inTulsa seeks a Room Service Server to deliver food and beverages to guest rooms while upholding the highest standards of service and food safety. The role requires attentiveness, a positive attitude, and strong guest interaction.

You will assist guests with menu choices, coordinate with kitchen staff to ensure timely orders, maintain cleanliness of the room service area, handle inquiries with professionalism, and contribute to memorable dining experiences in a fast-paced hotel

Qualifications

• Experience in hospitality or food service is preferred and customer-focused.
• Basic math skills for handling transactions and payments.
• Strong communication and guest-facing interpersonal skills are essential.
• Knowledge of food safety practices is desirable.
• Ability to work efficiently in a fast-paced environment with attention to detail.
• Proactive approach to guest relations and issue resolution.

Responsibilities

• Deliver food and beverages promptly to guest rooms and present orders appealingly.
• Assist guests with menu selections and answer questions about items.
• Maintain cleanliness and organization of the room service area and bussing duties.
• Handle guest inquiries and issues with professionalism to ensure satisfaction.
• Adhere to food safety regulations and hotel policies for handling and sanitation.
• Collaborate with kitchen staff to ensure timely order preparation and communicate special requests.
• Support team members to ensure a smooth, guest-centered service experience.

Skills

Hospitality

Customer service

Communication skills

Food safety awareness

Attention to detail

Proactive guest relations

Job description

Avion Hospitality inTulsa seeks a Room Service Server to deliver food and beverages to guest rooms while upholding the highest standards of service and food safety. The role requires attentiveness, a positive attitude, and strong guest interaction.

You will assist guests with menu choices, coordinate with kitchen staff to ensure timely orders, maintain cleanliness of the room service area, handle inquiries with professionalism, and contribute to memorable dining experiences in a fast-paced hotel