AM Shift - Room Service/Expo (Part-time)

Avion Hospitality; Tulsa (OK); On-site; USD 28,000 - 36,000; Full time

Job summary

Avion Hospitality inTulsa seeks a Room Service Server to deliver food and beverages to guest rooms while upholding the highest standards of service and food safety. The role requires attentiveness, a positive attitude, and strong guest interaction.

You will assist guests with menu choices, coordinate with kitchen staff to ensure timely orders, maintain cleanliness of the room service area, handle inquiries with professionalism, and contribute to memorable dining experiences in a fast-paced hotel

Qualifications

• Experience in hospitality or food service is preferred and customer-focused.
• Basic math skills for handling transactions and payments.
• Strong communication and guest-facing interpersonal skills are essential.
• Knowledge of food safety practices is desirable.
• Ability to work efficiently in a fast-paced environment with attention to detail.
• Proactive approach to guest relations and issue resolution.

Responsibilities

• Deliver food and beverages promptly to guest rooms and present orders appealingly.
• Assist guests with menu selections and answer questions about items.
• Maintain cleanliness and organization of the room service area and bussing duties.
• Handle guest inquiries and issues with professionalism to ensure satisfaction.
• Adhere to food safety regulations and hotel policies for handling and sanitation.
• Collaborate with kitchen staff to ensure timely order preparation and communicate special requests.
• Support team members to ensure a smooth, guest-centered service experience.

Skills

Hospitality

Customer service

Communication skills

Food safety awareness

Attention to detail

Proactive guest relations

Job description

Description

We are seeking a dedicated and enthusiastic Room Service/ Expo server to join our team in providing exceptional service to our guests. The ideal candidate will have a passion for hospitality and a commitment to ensuring a positive dining experience. As a Room Service Server, you will be responsible for delivering food and beverages to guest rooms while maintaining high standards of customer service and food safety.

Job Duties

• Deliver food and beverage orders promptly and accurately to guest rooms.
• Ensure all orders are presented in an appealing manner, adhering to hotel standards.
• Assist guests with menu selections, providing recommendations and answering questions about food items.
• Maintain cleanliness and organization of the room service area, including bussing tables after service.
• Handle guest inquiries and concerns with professionalism, ensuring guest satisfaction at all times.
• Adhere to food safety regulations and hotel policies regarding food handling and sanitation.
• Collaborate with kitchen staff to ensure timely preparation of orders and communicate any special requests or dietary restrictions from guests.

Requirements

• Previous experience in hospitality or food service is preferred, with a strong focus on customer service skills.
• Knowledge of basic math for handling transactions and processing payments accurately.
• Ability to work efficiently in a fast-paced environment while maintaining attention to detail.
• Strong communication skills, with the ability to engage positively with guests and team members alike.
• Familiarity with food safety practices within the food industry is highly desirable.
• A proactive approach to guest relations, demonstrating a willingness to help and ensure satisfaction.

Join our team as a Room Service Server where your contributions will enhance our guests' experience while you grow your career in the hospitality industry!