Guest Experience Server

OTH Hotels Resorts; New York (NY); On-site; USD 32,000 - 52,000; Full time

Job summary

OTH Hotels Resorts is seeking a Restaurant Server to provide exceptional food and beverage service in a fast-paced, property-based environment. You will take orders, serve guests, and maintain a clean, organized dining area while upholding service standards and guest satisfaction.

The role requires strong communication, attention to detail, and the ability to deliver high-quality service under pressure in a hotel restaurant setting.

Qualifications

• High school diploma or equivalent.
• Minimum 2 years of restaurant experience.
• Experience in high-volume dining preferred.

Responsibilities

• Greet guests promptly and provide friendly, attentive service.
• Take accurate food and beverage orders and enter them into the POS system.
• Deliver food and beverages in a timely and professional manner.
• Ensure guest satisfaction by monitoring needs and responding promptly.
• Maintain knowledge of menu items and beverages.
• Coordinate with kitchen staff to ensure timely order delivery.
• Manage multiple tables efficiently in a high-volume environment.
• Assist with seating guests or supporting other service areas as needed.
• Accurately process guest checks and handle cash/credit transactions.

Skills

Guest service

Communication

Professional demeanor

Cash handling

Education

High school diploma

Job description

OTH Hotels Resorts is seeking a Restaurant Server to provide exceptional food and beverage service in a fast-paced, property-based environment. You will take orders, serve guests, and maintain a clean, organized dining area while upholding service standards and guest satisfaction.

The role requires strong communication, attention to detail, and the ability to deliver high-quality service under pressure in a hotel restaurant setting.