Hospitality Server – Breakfast & Room Service (Tips Included)

The Crescent Hotels Group; Tulsa (OK); Sur place; USD 21 000 - 34 000; Plein temps

Avantages offerts par ce poste

Competitive hourly wage

Tips

Employee meal discounts

Health benefits

Paid time off

Résumé du poste

Crescent Hotels & Resorts in Tulsa is seeking a friendly server to deliver exceptional food and beverage service across breakfast buffet, restaurant dining, bar, and room service. This role emphasizes hospitality, fast-paced service, and maintaining a welcoming atmosphere.

You will greet guests, take and enter orders into the POS, upsell items, monitor buffet and beverage service, support open shifts including weekends and holidays, and ensure cleanliness and safety.

Qualifications

• Experience in restaurant, hotel, or food service preferred.
• Knowledge of food safety and sanitation practices.
• Able to work in a fast-paced, guest-focused environment.
• Strong communication and interpersonal skills.
• Flexible availability including mornings, evenings, weekends, and holidays.
• Able to stand and walk for extended periods and lift up to 25 lbs.

Responsabilités

• Greet guests promptly and professionally, creating a warm and welcoming experience.
• Provide attentive, courteous, and efficient service in all dining areas.
• Take accurate food and beverage orders and enter them into the POS system.
• Upsell food and beverage items when appropriate.
• Set up, maintain, and break down breakfast buffet according to hotel standards.
• Monitor buffet quality, temperature, and guest satisfaction.
• Deliver orders promptly and verify guest satisfaction upon delivery.
• Maintain cleanliness and organization of dining and bar areas.
• Assist with room service orders and delivery.

Connaissances

Communication

Food safety

Flexibility

Physical stamina

Description du poste

Description

The Server is responsible for providing exceptional food and beverage service to guests across multiple outlets, including the breakfast buffet, restaurant dining, bar service, and in-room dining (room service). This role ensures a welcoming atmosphere, timely service, and a high standard of hospitality while maintaining cleanliness, professionalism, and guest satisfaction. You will need an open schedule as this position does require weekends and holidays.

Both AM and PM shifts are available.

Essential Job Functions

Guest Service

Greet guests promptly and professionally, creating a warm and welcoming experience.

Provide attentive, courteous, and efficient service in all dining areas.

Anticipate guest needs and respond promptly to requests or concerns.

Maintain thorough knowledge of menus, specials, ingredients, and beverage offerings.

Make recommendations and upsell food and beverage items when appropriate.

Set up, maintain, and break down breakfast buffet according to hotel standards.

Ensure food presentation, cleanliness, and proper replenishment throughout service.

Monitor buffet quality, temperature, and guest satisfaction.

Assist guests with beverage service and special requests.

Take accurate food and beverage orders and enter them into the POS system.

Serve food and drinks efficiently while maintaining service standards.

Monitor guest alcohol consumption and follow responsible service guidelines.

Maintain cleanliness and organization of dining and bar areas.

Room Service

Take room service orders via phone or system accurately and professionally.

Prepare trays/carts according to service standards.

Deliver orders promptly and verify guest satisfaction upon delivery.

Retrieve trays promptly from guest hallways and rooms when appropriate.

Operational Responsibilities

Set up and reset tables and service stations.

Maintain sanitation, safety, and food handling standards.

Process guest payments accurately.

Assist with opening and closing side work duties.

Support team members and other departments as needed.

Qualifications

Previous restaurant, hotel, or food service experience preferred.

Knowledge of food safety and sanitation practices.

Ability to work in a fast-paced, guest-focused environment.

Strong communication and interpersonal skills.

Flexible availability including mornings, evenings, weekends, and holidays.

Ability to stand and walk for extended periods and lift up to 25 lbs.

Preferred Skills

Hotel or hospitality experience.

Alcohol service certification (if required by state/local law).

Strong multitasking and teamwork abilities.

Fast-paced hotel environment with indoor dining and guest room service.

Requires extended standing, walking, bending, and carrying trays.

Competitive hourly wage + tips

Employee meal discounts

Health benefits (eligible positions)

Paid time off

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.