Room Service Concierge – Luxury Resort

Naples Beach Club, A Four Seasons Resort; Naples (FL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and 401K

Complimentary hotel stays worldwide

Tuition reimbursement

Complimentary employee meals and Bevs

Job summary

Naples Beach Club, A Four Seasons Resort, seeks a friendly in-room dining attendant to manage guest orders and relay requests to the kitchen. You will ensure accurate order entry, timely delivery to rooms, and attentive guest service.

Role requires basic English proficiency and a high school education or equivalent. The hotel offers a lucrative salary, comprehensive benefits, meals, and staff amenities in a luxury environment.

Qualifications

• High school education or equivalent experience.
• Average reading, writing, and oral proficiency in English.

Responsibilities

• Take guest in-room dining orders, communicate special requests to the kitchen, and coordinate delivery of orders according to Four Seasons Standards.
• Communicate guest orders to the kitchen using the POS system; coordinate delivery to guestrooms by Room Service Servers.
• Anticipate guest needs and respond to concerns with urgency and courtesy.
• Coordinate amenity deliveries in a prompt and accurate fashion.

Skills

Telephone etiquette

Guest service

English proficiency

Education

High school diploma or equivalent

Tools

POS system

Job description

Naples Beach Club, A Four Seasons Resort, seeks a friendly in-room dining attendant to manage guest orders and relay requests to the kitchen. You will ensure accurate order entry, timely delivery to rooms, and attentive guest service.

Role requires basic English proficiency and a high school education or equivalent. The hotel offers a lucrative salary, comprehensive benefits, meals, and staff amenities in a luxury environment.