Lux Room Service Server — Elevate Guest Experiences

Four Seasons Hotels and Resorts; Naples (FL); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Lucrative salary

Medical, Dental, Vision, and 401K with

employer matching

Time off plans

Complimentary hotel stays

Wellbeing initiatives

Diversity in the workplace

Complimentary employee meals and nonal

Tuition reimbursement

Job summary

Four Seasons Hotels and Resorts in Naples, FL, seeks a room service attendant to deliver food orders to guest rooms with attention to detail and guest satisfaction. You will greet guests, describe menu items, handle room service setups, and ensure accurate checks and timely service, while upholding Four Seasons standards and collaborating with team members.

The role offers a competitive salary and comprehensive benefits, with opportunities to grow within a luxury hospitality environment.

Qualifications

• High school education or equivalent.
• Average reading, writing, and oral proficiency in English.
• Minimum of 1 year in food service or related work preferred.

Responsibilities

• Deliver room service orders to guest rooms and verify special requests.
• Greet guests and describe menu items with engaging descriptions of origin, taste and preparation methods.
• Breakdown, clean and set up room service tables, condiment setups, flatware and side stations.
• Anticipate guest needs, ascertain satisfaction, and respond to requests promptly.
• Close guest checks accurately and secure room number and signature; settle voided checks or complimentary meals.
• Maintain adherence to Four Seasons’ policies and standards of conduct.
• Coordinate with co-workers and supervisors to ensure timely and harmonious service.

Skills

High school education

English proficiency

Food service experience

Education

High school diploma or equivalent

Job description

Four Seasons Hotels and Resorts in Naples, FL, seeks a room service attendant to deliver food orders to guest rooms with attention to detail and guest satisfaction. You will greet guests, describe menu items, handle room service setups, and ensure accurate checks and timely service, while upholding Four Seasons standards and collaborating with team members.

The role offers a competitive salary and comprehensive benefits, with opportunities to grow within a luxury hospitality environment.