Room Service Attendant – Luxury Hotel Experience

InterContinental Hotels Group; Washington (District of Columbia); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Uniform provided

Room discounts

Training and development

Job summary

InterContinental Hotels Group (IHG) in Washington, DC is hiring a Room Service Server to deliver memorable in-room dining experiences with warmth and efficiency. You will take orders, ensure accurate delivery, and maintain room service areas to high standards.

Responsibilities include handling orders, upselling, and coordinating with other departments. The role requires physical mobility to lift up to 50lbs and flexibility to work nights, weekends, and holidays.

Qualifications

• Excellent communication and guest service skills.
• Able to follow cash handling and service protocols.
• Willingness to work nights, weekends, and holidays.
• Knowledge of local food safety and alcohol-service rules is preferred.

Responsibilities

• Handle guest room service orders by phone and in person.
• Deliver and setup food and beverages to guest rooms according to standards.
• Describe menu items and accommodate special requests within policy.
• Maintain cleanliness and organization of room service stations and trays.
• Support teamwork with other departments and participate in safety protocols.

Skills

Communication

Flexibility

Shift flexibility

Job description

InterContinental Hotels Group (IHG) in Washington, DC is hiring a Room Service Server to deliver memorable in-room dining experiences with warmth and efficiency. You will take orders, ensure accurate delivery, and maintain room service areas to high standards.

Responsibilities include handling orders, upselling, and coordinating with other departments. The role requires physical mobility to lift up to 50lbs and flexibility to work nights, weekends, and holidays.