In-Room Dining Attendant

InterContinental Hotels Group; San Diego (CA); On-site; USD 32,000 - 52,000; Full time

Job summary

InterContinental Hotels Group is seeking a Room Service Attendant at our San Diego property. Deliver room service meals and beverages, replenish mini-bars, and assist in maintaining the room service area and equipment to ensure guest delight.

You'll take guest orders, describe menu items, handle payments, and coordinate with other departments to deliver memorable service. Basic math and communication skills, plus a courteous, energetic presence, are essential for success.

Qualifications

• Basic reading, writing and math skills with food service experience.
• General knowledge of restaurant operations.
• Ability to perform guest order taking and cashier tasks.

Responsibilities

• Deliver room service food and beverages to guest rooms and set up orders.
• Replenish and count mini bar inventory and stock service areas.
• Answer phones, record orders, and utilize up-selling techniques.
• Promote teamwork with other departments and coordinate VIP amenities.
• Handle guest payments according to procedures and maintain accuracy.

Skills

Guest service

Upselling

Teamwork

Communication

Cash handling

Food safety

Education

Food handler certificate

Tools

POS system

Tablets

Job description

InterContinental Hotels Group is seeking a Room Service Attendant at our San Diego property. Deliver room service meals and beverages, replenish mini-bars, and assist in maintaining the room service area and equipment to ensure guest delight.

You'll take guest orders, describe menu items, handle payments, and coordinate with other departments to deliver memorable service. Basic math and communication skills, plus a courteous, energetic presence, are essential for success.