Room Service Assistant - South University - PRN

sanford

Fargo (ND)

On-site

USD 21,000 - 32,000

Part time

2 days ago
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Job summary

Sanford Health is seeking a patient-focused food service associate to provide meals and snacks to inpatients. You will ensure proper meal ordering, rotate supplies, and assist patients with the meal system, dedicated to high-quality service in a hospital setting.

The role involves coordinating with nursing staff, dietitians, and call centers, while maintaining HACCP guidelines and accurate intake records. Flexible scheduling and a dynamic, fast-paced environment are part of the job.

Qualifications

  • Direct customer service experience preferred.
  • Previous food service experience and/or work with therapeutic diets preferred.
  • On-the-job training provided.

Responsibilities

  • Serve meals and snacks to patients in a professional manner.
  • Communicate with nursing staff, nutrition techs, dietitians and call center staff.
  • Record intake and calorie counts using patient computer system and HACCP guidelines.

Skills

Customer service
Food service
Dietary knowledge

Job description

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America's heartland.

Work Shift

Varies (United States of America)

Scheduled Weekly Hours

0

Compensation

Salary Range: $15.00 - $23.00

Union Position

No

Department Details

This position offers flexible scheduling in a fast paced work environment.

Summary

Performs a variety of duties involved with food service for patients. Serves meals and snacks to patients in a professional manner. Ensures rotation of floor supplies and maintains supplies up to PAR (Periodic Automatic Replenishment) levels. Delivers appropriate room service menus to patients, instructing patients on meal ordering systems. Assesses patients' ability to utilize the meal order system.

Job Description

Communicates effectively, timely and often with nursing staff, nutrition techs, dietitians and call center staff. Uses computerized diet sheets, accesses patient computer system, and retrieves completed meals from patients' rooms and records intake and calorie count information. Maintains compliance with all Hazardous Analysis and Critical Control Point (HACCP) guidelines.

Obtains, transcribes and processes meal orders from patients and visitors over the telephone, verifying that meal orders meet diet order parameters. Provides appropriate menu for diet. Possesses excellent customer service skills continuously. Displays listening skills and effectively communicates with co-workers, supervisors and nursing staff. Establishes effective working relationships with co-workers, supervisors and nursing staff. Evaluates and maintains quality control standards.

Qualifications
  • Direct customer service experience preferred.
  • Previous food service experience and/or work with therapeutic diets preferred.
  • On-the-job training provided.

Sanford is an EEO/AA Employer M/F/Disability/Vet.

If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-949-5678 or send an email to talent@sanfordhealth.org.

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