Room Service Assistant - Sanford Medical Center - FT

sanford; Fargo (ND); On-site; USD 21,000 - 32,000; Part time

Benefits offered by this job

Paid time off

Health benefits

Job summary

Sanford Health in United States is seeking a Food Service Assistant to prepare and serve meals to patients, ensure proper meal order processing, and maintain HACCP-compliant operations. The role requires effective communication with clinical staff and patients, plus reliable handling of dietary orders and menu delivery.

Shifts are day-based, with 32 hours weekly and PTO/health benefits. Training is provided; prior customer service and food service experience are preferred.

Qualifications

• Direct customer service experience preferred.
• On-the-job training provided.

Responsibilities

• Communicates effectively with nursing staff, nutrition techs, dietitians and call center staff.
• Uses computerized diet sheets, accesses patient computer system, and records intake and calorie count information.
• Maintains compliance with HACCP guidelines.
• Obtains, transcribes and processes meal orders from patients and visitors over the telephone.
• Provides appropriate menu for diet and ensures orders meet diet parameters.
• Delivers meals and demonstrates excellent customer service at all times.

Skills

Customer service

Food service

Job description

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America's heartland.

Work Shift:

8 Hours - Day Shifts (United States of America)

Scheduled Weekly Hours:

32

Compensation:

Salary Range: $15.00 - $23.00

Union Position:

No

Department Details

Candidate will be required to work a minimum of 64 hours every two weeks including every other weekend and holiday. Weekday shifts vary and shift time is 7am-330pm. This position qualifies for PTO and health benefits.

Summary

Performs a variety of duties involved with food service for patients. Serves meals and snacks to patients in a professional manner. Ensures rotation of floor supplies and maintains supplies up to PAR (Periodic Automatic Replenishment) levels. Delivers appropriate room service menus to patients, instructing patients on meal ordering systems. Assesses patients' ability to utilize the meal order system.

Job Description

Communicates effectively, timely and often with nursing staff, nutrition techs, dietitians and call center staff. Uses computerized diet sheets, accesses patient computer system, and retrieves completed meals from patients' rooms and records intake and calorie count information. Maintains compliance with all Hazardous Analysis and Critical Control Point (HACCP) guidelines.

Obtains, transcribes and processes meal orders from patients and visitors over the telephone, verifying that meal orders meet diet order parameters. Provides appropriate menu for diet. Possesses excellent customer service skills continuously. Displays listening skills and effectively communicates with co-workers, supervisors and nursing staff. Establishes effective working relationships with co-workers, supervisors and nursing staff. Evaluates and maintains quality control standards.

Qualifications

• Direct customer service experience preferred. Previous food service experience and/or work with therapeutic diets preferred.
• On-the-job training provided.

Sanford is an EEO/AA Employer M/F/Disability/Vet.

If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-949-5678 or send an email to [e-mail].